Your social media agency for Swan Hill, Echuca & North West Victoria
Connect with customers, convey your expertise and build preference for your business via social media.
Social media is one of the greatest gifts to business and it’s our mission to help businesses understand and grow through digital tools such as social media.
We’re not talking about Facebook posts and striking imagery. Anyone can provide that. And anyone can be taught. Our value is in providing well thought-through strategies. Should your business be on social media? Who are your target customers/clients and on which online platforms can they be found? What should your goals be? Which metrics will you use to measure success and are they aligned with your business objectives? How can social media be used to glean competitive intelligence? Can social media concretely increase company revenue or will success be attained though social customer care, lead generation and other metrics?
Connect with your customers like you never have before
Social media offers the opportunity for businesses to get their branded messages under the noses of thousands, if not millions, of consumers while at the same time developing influential two-way relationships and engagement with consumers like few other forms of media. Social media also shows the human side to a business.
Combined with a well-conceived website and an editorial strategy (content marketing) that brings out your expertise through your content, social media is a powerful medium to reach new customers, to connect, influence, educate and help your customers. Combined, the knock-on effect will help you achieve important business goals.
Start by listening to your customers and peers
Monitoring is the starting point for any social media strategy. Listening to what consumers are saying about your business and products, your industry, peers, experts and competitors on social media is imperative before developing your strategy to connect with them. Consumers are discussing their brand experiences online and every year more businesses are waking up to the importance of listening to customers and their industry and connecting to build authority and meaningful relationships which ultimately contributes to business success.
You can start today without our help by creating a brand page on Facebook, Twitter and the like and using any of the free social media monitoring tools available, such as Google Alerts. But if you want to take your efforts to a new level, to use social media as a means to growing your business, talk to us today to open your mind to new possibilities.